A Business Case for “Putting Customers First”

One of the few things that actually stuck with me from law school was the concept of “maximizing shareholder value.” The basic idea was that the corporation exists solely to maximize shareholder value, i.e., profit. It argued that as among the interests of shareholders, employees and customers, the shareholders’ interests ruled the roost. Whenever there …

Starting v. Building a Company

Durability is the rarest thing in technology. -Joe Kraus Fred Wilson has a series of classes on building sustainable companies. His related blog posts highlight the differences for me between “starting” and “building” companies. It’s never been easier to start a company in Silicon Valley and New York. And on balance, my personal view is …

Why I Changed My Twitter Avatar

[C]ities around the country have had to tackle our economic problems largely on our own. Local elected officials are responsible for doing, not debating. For innovating, not arguing. For pragmatism, not partisanship. We have to deliver results at the local level – and that’s one reason why, since the 2008 financial collapse, most of the …